User
Level Password Change Information for the Following Remote Controls and
Automation Interface Modules for the Sage Endec
SE-1822
Interface and Remote Control
Ultimate Remote Control
and Interface Module
Ultimate Jr. Remote
Control and Interface Module
Ultimate Mini and Mini-LP Remote Control and Interface Module
MS1822 Automation Interface Module
LP1822 Automation Interface Module
RWT MultiBlaster Automation Interface Module
Why
Change The Password?
On February
12th, 2013 the FCC issued an immediate action notification regarding CAP
and EAS device security. This notice was issued due to a hacker taking
control of an EAS encoder-decoder and initiating a bogus EAS message on
the air.
Sage-Endec
devices are shipped with the default passwords installed and few stations
reset them to something other than the default. DME Remote Controls and
Automation Interface Modules use the default password in their code string
to issue commands to the Sage-Endec, and if the user level password is
changed in the Endec from the default values, the DME products will not
operate properly. Changing the Administrator password has no effect on
our product operation.
What Do I Do Now?
The new
password change will need to be written into the microprocessor program
by us. This will require the return of the Remote Control or Automation
Interface Module to DM Engineering.
The Ultimate series will require the return of the Remote Control portion
only, no wiring or interface module need be returned.
The SE-1822 Remote Control
will require the interface module only be returned. No wiring nor the
control box need be returned.
The MS1822, LP1822 and MultiBlaster Interface Modules will need to be
returned.
Call DME for an Return Material Number. When your RMA number is issued
you will be asked for your credit- card information, or you may pay by
company check submitted with the unit for reprogramming. Credit cards
and checks will not be processed until the unit is shipped backto you.
Please complete the RMA Return Information
Form linked to this sentence, print it, and include it with your return
shipment. Make sure to include the new 4 digit User Level password you
want to use on the form.
Reprogramming
will be done as quickly as possible ant the unit will be returned by Fed-Ex
Ground service. Expedited shipping is available at additional cost.
How
Much Will This Cost Me?
The
total cost to make the change is $65.00 per unit including shipping. California
returns will be charged 7.5% sales tax.
Why
$65.00?
Making
the password changes consists of the following steps:
1. Receive,
unpack, process the RMA data, and test the returned unit for proper operation.
2. Disassemble the unit and remove the microprocessor. Interface modules
are SMT devices and will need to be replaced after removal. Ultimate series
units have socketed devices.
3. Rewrite the microprocessor code to accomidate your User Level Password
change and assemble the code.
4. Reprogram the microprocessor if it is a flash device or program a new
microprocessor and re-install in the unit.
5. Reassemble the unit and test for proper operation with the new password
using a reprogrammed Sage-Endec.
6. Repackage the unit for delivery and process shipping documents.
7. Deliver the package to the carrier.
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