WARRANTY AND RETURNS POLICIES
DM Engineering products are warranted for a period of one year from the date of purchase. This warranty covers materials and workmanship only. Any misapplication, physical or electrical damage from outside sources or by the customer is not covered. The customer must pay shipping costs to the factory, and DME will pay ground shipping costs to return the warranted equipment to the customer. Any priority shipping costs are to be the responsibility of the customer as ground service is standard. Please contact the factory for an RMA number prior to any returns. Items returned without an RMA may be sent back to the customer unopened.
RETURNS OF NEW EQUIPMENT
30 Day Return Policy
Products with a purchase price of $0-$125 are non-returnable.
Products over $125 are returnable but require a restocking fee of 20% of purchase price (not including any shipping charges or taxes).
Product must be returned by pre-paid freight in the original cartons and packing material.
Final Credit approval is subject to actual returned product inspection and test by DM Engineering.
Items may be returned for credit only.